Terms of Service

                                                   

Last Updated: July 3, 2026

OVERVIEW

Welcome to Stellance! The terms “we”, “us” and “our” refer to Stellance. Stellance operates this shop and this website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Stellance is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions set forth below, together with the policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and obligations when using the Services.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover topics such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you may not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are of legal age in the state or region of your residence, and that you have given us your consent to allow your minor dependents to use the Services on devices that you own, have purchased, or manage.

To use the Services, including accessing or navigating our online shops or purchasing products or services we offer, you may be asked to provide certain information, such as your email address, as well as billing, payment, and delivery information. You represent and warrant that all information you provide in our shops is accurate, current, and complete, and that you are fully authorized to provide such information.

You are solely responsible for the security of your account login credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and services in our online shops as accurately as possible. However, please note that the colors or appearance of the products may vary from the colors displayed on your screen due to the device you use to access the shop, as well as its settings and configuration.

While we strive for premium artistic standards, each of our handcrafted creations is a uniquely tailored piece of art. Because of this meticulous handmade process, minor organic variations in appearance, texture, and glaze may occur, and we cannot guarantee they will fully replicate digital screen displays or align with absolute subjective expectations.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS & CUSTOMIZATION

By placing an order, you are making an offer to purchase. Stellance reserves the right, in its sole discretion, to accept or reject your order for any reason. Your order is officially accepted once you receive our confirmation email and payment processing is complete.

Important Note for Custom Creations: Please review your personalization choices carefully before checkout. Because each individual piece is fully hand-sculpted, cancellation or modification requests can only be accommodated within 12 hours of order placement. Once the crafting process begins, orders cannot be canceled or returned for non-quality issues.

In the rare event that we must cancel an order from our end, we will notify you promptly via the email address provided. For shipping damage or quality guarantees, please view our Return & Refund Policy.

You represent and warrant that your purchases are intended for personal or household use and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotional campaigns are subject to change without notice. The price charged will be the price in effect at the time your order is placed.

Unless explicitly stated otherwise on the product page, listed prices are fully inclusive of all product costs, standard shipping fees, handling charges, and any international import duties or customs clearance taxes required for delivery. Stellance will assume these specific transit and import tax responsibilities. However, any domestic sales taxes levied within the destination country subsequent to or independent of customs clearance—including but not limited to local state sales taxes, value-added taxes (VAT), or goods and services taxes (GST)—remain the responsibility of the buyer as required by their local laws.

You agree to provide accurate information at checkout. If your email address or payment details change or contain errors, please update them promptly so we can successfully complete your transaction and send order status notifications.

SECTION 5 – SHIPPING AND DELIVERY

While we do our best to ensure a smooth journey, please understand that once your package leaves our studio, actual delivery times and shipping security are handled by the courier. But don't worry—we’re always in this together! If your package encounters any unexpected delays, custom holds, or transit mishaps, we will actively work with the carrier to help you track it down and resolve it.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all brands, trademarks, texts, displays, images, graphics, product reviews, video and audio files, as well as their design, selection, and arrangement, are the property of Stellance, its affiliates, or licensors, and are protected by US and foreign patent, copyright, and other intellectual property laws.

These Terms of Service permit you to use the Services solely for personal, non-commercial purposes. Without our prior written consent, you must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services. Except as expressly provided herein, nothing in these Terms of Service grants you, or can be inferred to grant you, any license or other rights to any patents, trademarks, copyrights, or other intellectual property of Stellance, Shopify, or any third party. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Stellance.

The names, logos, product and service names, designs, and slogans of Stellance are trademarks of Stellance or its affiliates or licensors. You must not use such marks without the prior written permission of Stellance. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be provided with access to customer tools offered by third-party providers as part of the Services, which we neither monitor nor have any control or influence over.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We disclaim all liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You are responsible for ensuring that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded features of third parties). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you access at your own discretion. If you decide to leave the Services to access these third-party materials or websites, you do so entirely at your own risk.

We are not liable for any harm or damages related to your access to third-party websites, or the purchase or use of goods, services, resources, or content made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 9 – RELATIONSHIP TO SHOPIFY

Stellance is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made in our shop are concluded directly with Stellance. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspects of the transactions between you and Stellance, including any injuries, damages, or losses arising from purchased products and services. You hereby expressly release Shopify and its affiliates from any and all liability for all claims, damages, and liabilities arising out of or in connection with your purchases and transactions with Stellance.

SECTION 10 – PRIVACY POLICY

All personal data we collect through the Services is subject to our Privacy Policy. Additionally, certain personal data may be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal data regarding your access to and use of the Services to provide and improve the Services for you. Data you submit to the Services will be shared with Shopify as well as third-party providers, who may be located in countries other than your country of residence, in order to provide the Services to you. Please refer to our Privacy Policy for more information on how we, Shopify, and our partners use your personal data.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. For example, we may use our rights under this license to operate, provide, evaluate, expand, improve, and promote our site, products, and services, as well as to fulfill our obligations and exercise our rights under the Terms of Service.

You further represent and warrant that: (i) you own or fully possess all necessary rights to the Feedback content; (ii) you have disclosed all compensations or incentives received in connection with submitting your Feedback; and (iii) your Feedback complies with these Terms of Service. We are under no obligation to (1) maintain any Feedback in confidence; (2) pay compensation for any Feedback; or (3) respond to any Feedback.

We reserve the right, but have no obligation, to monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.

You warrant that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further warrant that your Feedback will not contain libelous or otherwise unlawful, abusive, or obscene material, and will be free of computer viruses or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. In the event of inaccurate information, we reserve the right to correct any errors, inaccuracies, or omissions, to change or update information, or to cancel orders at any time without prior notice (including after you have submitted your order).

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. You shall not, directly or indirectly, access or use the Services: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to submit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms of Service; (g) to transmit, or procure the sending of, any advertising or promotional material, including “junk mail”, “chain letters”, “spam”, or any other similar solicitations; (h) to impersonate or attempt to impersonate another natural or legal person, or (i) to engage in any other conduct that restricts or inhibits anyone's use of the Services, or which, as determined by us, may harm Stellance, Shopify, or users of the Services or expose them to liability.

Additionally, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) engage in spam, phish, pharm, pretext, spider, crawl, or scrape activities; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or close your account at any time without notice if we determine that you have violated any part of these Terms of Service.

SECTION 14 – TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time without notice. In such event, you will remain liable for all amounts due up to and including the date of termination.

The following sections shall survive any termination of this agreement: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which by their cell nature should survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.

UNLESS EXPRESSLY STATED BY STELLANCE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED FOR YOUR USE "AS IS" AND "AS AVAILABLE", WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL STELLANCE, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT.

THIS INCLUDES, BUT IS NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Stellance, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, made by any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.

We will notify you of any indemnifiable claim, provided that any failure to promptly notify you shall not relieve you of your obligations except to the extent you are materially prejudiced thereby. We may control the defense and settlement of such claim at your expense, including the choice of legal counsel, but we will not settle any claim requiring non-monetary obligations from you without your consent (which shall not be unreasonably withheld). You shall cooperate in the defense of any indemnification claims, including by providing relevant documents.

SECTION 18 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 19 – WAIVER, ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 20 – ASSIGNMENT

You may not assign, transfer, or delegate this agreement or your rights or obligations under these Terms of Service without our prior written consent, and any attempt to do so shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice to you.

SECTION 21 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles. You and Stellance agree that any legal action, dispute, or proceeding arising out of or relating to these Terms, our Services, or any products procured through the Services shall be brought exclusively in the federal or state courts located in the State of Wyoming, and both parties hereby consent to the exclusive jurisdiction and personal venue of such courts.

SECTION 22 – HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms of Service.

SECTION 23 – CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your sole responsibility to check our website periodically for changes. Your continued use of or access to our website or the Services following the posting of any changes to these Terms of Service constitutes automatic acceptance of those changes.

For any material changes, we may notify you by placing a prominent notice on our website or updating the "Last Updated" date at the top of this page. Such changes will take effect immediately upon posting or on the date specified in the notice.

SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@stellanceshop.com.

Our contact information is listed below:

Stellance LLC

2222 S 6th Ave

Arcadia, CA 91006

United States

Phone: +1 (541) 800-8049

Email: support@stellanceshop.com